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04 / B2B SaaS / Product OperationsIndependent project / Tharun

NEXORA

One connected customer lifecycle.

A shared product-operations platform connecting onboarding, implementation, support and ongoing customer success.

Visit Live Website — NEXORA (opens in a new tab)
Product in focus / NEXORADesign → Engineering → Delivery
NEXORA public introduction showing the shared journey through onboarding, implementation and ongoing success.
03 / A connected product lifecycle
01 / My role
Full-Stack Developer · Product Engineering · Backend Architecture · Deployment
02 / Core technologies
Next.js / Express / PostgreSQL / Supabase Auth
03 / Engineering focus
Customer workflows / Organization-aware access

01 / Overview

Keep the customer lifecycle connected.

A B2B platform for managing product onboarding, implementation, support, feedback, releases and customer success.

The problem

Onboarding, implementation, support and releases are connected parts of a customer relationship. When they live in separate workflows, it becomes harder to see what an organization needs next. NEXORA brings those activities into a shared product-operations platform.

What I built

I built the full-stack platform, backend architecture and deployment, connecting customer-facing workflows with operational tools for Beau Roi and its customers.

02 / Product & experience

From agreement to ongoing success.

The product organizes work around onboarding, implementation and ongoing success. The customer directory makes lifecycle, health and assignments visible together, while dedicated areas handle support, feedback, releases and the knowledge base.

One connected customer lifecycleProduct logic / A visual study
  1. 01

    A shared starting point

  2. 02

    Coordinate the work

  3. 03

    Resolve & learn

  4. 04

    Continue the relationship

Onboarding establishes a shared plan and the customer actions needed to get started.

Customer success connects the lifecycle. This diagram describes workflow, not business performance.

01

Customer operations

Search and filter organizations by lifecycle, health and assignment from a common directory.

02

Shared workflows

Coordinate onboarding and implementation alongside support, feedback and releases.

03

Operational visibility

Review customer lifecycle and service metrics through the analytics and success workspace.

NEXORA customer operations dashboard with organization filters, lifecycle, health and assignments.
01 / Customer operations

Operations / One view across customer organizations.

03 / System & engineering

Application, access and delivery.

NEXORA combines Next.js and React with a Node.js/Express backend. Supabase Auth, PostgreSQL and Row Level Security are part of the access and data stack, with Zod for validation. Docker, GitHub Actions, Vercel and Render support delivery. Cloudflare R2 is planned, rather than part of the current implementation.

01Interface
Next.js 16 / React 19 / TypeScript / Tailwind CSS 4
02Backend
Node.js / Express 5 / Zod
03Identity & data
Supabase Auth / PostgreSQL / Row Level Security
04Delivery
Docker / GitHub Actions / Vercel / Render

04 / Selected screen

Signals with operational context.

The analytics workspace groups lifecycle, onboarding and service indicators behind period, organization and product filters. Empty states distinguish unavailable observations from reported values; the screen is presented here as product evidence, not a claim of business results.

NEXORA customer success dashboard with operational filters, lifecycle and service metrics.
02 / Analytics & success
05 / Delivered

A connected operations platform for Beau Roi and its customers, from onboarding to ongoing success.

I built the full-stack platform, backend architecture and deployment, connecting customer-facing workflows with operational tools for Beau Roi and its customers.

Explore the live project — NEXORA (opens in a new tab)

NEXORA / Next.js / Express / PostgreSQL / Supabase Auth